Privacy Policy

Last updated: June 30, 2025

At MoodRemi, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

1. What We Collect

We collect the following types of data:

a) Account Information

When you sign up, we may collect:

  • Your name (optional)
  • Email address
  • Password (hashed, not stored in plain text)

b) Usage Data

We automatically collect data about how you use MoodRemi, such as:

  • Number of sessions generated
  • Presets used
  • Session duration
  • General device/browser information
  • IP address (used for abuse prevention & analytics)

c) Payment Data

If you upgrade to Pro, payments are handled by Paddle, a third-party payment processor. We do not store your credit card information. Please refer to Paddle's Privacy Policy for details.

2. How We Use Your Data

We use your data to:

  • Provide and personalize your experience
  • Track your usage limits (e.g., number of sessions per month)
  • Improve the quality of the Service
  • Communicate important updates
  • Prevent abuse and ensure platform stability
  • Process payments (via Paddle)

We do not sell your personal data or use it for third-party advertising.

3. Cookies and Analytics

MoodRemi uses essential cookies to manage sessions and preferences.

We may also use privacy-focused analytics tools (e.g., Plausible, Fathom) to understand how the Service is used — without tracking you personally or using invasive third-party scripts.

4. How We Store and Protect Your Data

  • Your data is stored on secure servers located in the EU or US.
  • Passwords are encrypted using strong hashing algorithms.
  • Access to your personal data is restricted to authorized team members only.
  • We take reasonable steps to protect your data, but no online service can be 100% secure.

5. Your Rights (Under GDPR and similar laws)

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)
  • Request export of your data
  • Object to processing in certain cases

To exercise these rights, contact us at 📧 info@moodremi.com

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. You can delete your account at any time via your profile settings or by contacting us.

7. Children's Privacy

MoodRemi is not intended for use by children under 13. We do not knowingly collect personal information from children under this age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you via email or an in-app message.

9. Contact

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 info@moodremi.com